SHA Takes Over Police, Prison Officers’ Medical Cover From April 1

The Social Health Authority (SHA) is set to officially take over the medical cover for officers under the National Police Service (NPS) and the Kenya Prisons Service (KPS) beginning April 1, 2026. 

The transition marks a significant shift in how healthcare services are provided to disciplined forces and their families across the country.

In a notice issued on March 30, SHA confirmed that the new arrangement will cover not only police officers and prison staff but also their eligible dependents. 

The services will be administered under the Public Officers Medical Scheme Fund (POMSF), ensuring that thousands of beneficiaries continue accessing healthcare without disruption.

According to the authority, the current medical scheme will remain valid until 11:59 pm on March 31, 2026, after which SHA will immediately assume full responsibility starting at midnight. 

The agency emphasized that measures have been put in place to ensure a smooth and seamless transition, with no interruption in treatment or access to medical services.

The move follows a directive by William Ruto issued on February 26, as part of the government’s broader plan to achieve Universal Health Coverage (UHC).

The initiative is a key pillar of the Kenya Kwanza administration, which seeks to transform healthcare into a fundamental right for all citizens. So far, approximately 30 million Kenyans have registered under the SHA system.

SHA has assured officers that those already admitted to hospitals before the transition will continue receiving care without any interference. 

In cases where patients are being treated in facilities not contracted by SHA, arrangements will be made to transfer them to approved hospitals to ensure continuity of care.

To benefit fully from the new scheme, officers have been urged to update their dependent details to avoid any inconveniences when seeking treatment. 

The authority noted that accurate records are essential for smooth service delivery under the new system.

In addition, SHA has established support structures to assist with the rollout. Liaison officers have been deployed at county offices, while a dedicated hotline has been introduced to handle inquiries and provide guidance to affected individuals. 

These measures are expected to enhance communication and ensure that officers understand how to access services under the new framework.

The National Police Service Commission estimates that the NPS has over 106,000 officers, while the Kenya Prisons Service manages more than 30,000 personnel responsible for overseeing thousands of inmates in correctional facilities. All these officers and their dependents are eligible for coverage under the new plan.

The transition represents a major step in reforming healthcare access for public officers, particularly those in the security sector who play a critical role in maintaining law and order. 

By integrating them into the SHA system, the government aims to streamline healthcare services and improve efficiency.

Officers have been advised to enroll through the official SHA platforms, including dialing *147# or visiting the Afya Yangu portal. 

As the new system takes effect, authorities remain optimistic that it will enhance service delivery and support the country’s journey toward universal healthcare.

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