The drivers spoke as investigations into the incident continue. According to reports, Eugene died from injuries sustained after being run over by the matatu, rather than from injuries caused by being thrown from the vehicle.
Eugene, a student at Kenya Medical Training College's Yatta campus, was reportedly travelling to a hospital where he was undertaking his attachment when the tragic incident occurred.
One driver said the news shocked many employees within the Sacco and damaged the company's reputation. He noted that since the incident, management has been holding meetings to educate drivers and conductors on road safety and proper handling of passengers.
The drivers maintained that if mistakes were made, they should be addressed individually rather than punishing all operators under the Sacco. They also called for stricter safety measures, including ensuring vehicle doors remain closed while in motion and only opened at designated stages.
According to the drivers, Eugene had requested to alight at Kasarani but was allegedly carried beyond his intended stop. They argued that once it became clear something had gone wrong, the crew should have stopped the vehicle immediately and assisted the passenger.
The incident has sparked widespread public debate, with many Kenyans sharing personal experiences involving matatu crews.
Some supported the drivers' position, while others accused conductors and drivers of reckless behaviour, including refusing to stop at designated stages, moving before passengers are safely seated, and failing to assist injured passengers.
Many commenters called for greater accountability in the public transport sector, arguing that passenger safety should always come before speed or profit.
As investigations continue, the tragedy has renewed concerns about safety standards and conduct within Kenya's matatu industry.
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